Apple responds to the iPhones 5 purple camera halo issue

October 3, 2012 by

Courtesy of Mashable

Apple has responded to the iPhones 5’s camera purple camera halo issue, according to Gizmodo an AppleCare rep told a customer in an email that:

“Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures,”

“The purple flare in the image provided is considered normal behaviour for iPhone 5’s camera.”

Publicly they have vowed to look into this issue.  

It seems that Apple don’t want to admit there is a problem at the moment. But there obviously is, because when you compare it with other rival phones, you don’t often get this issue. For example the Samsung Galaxy S3 did not seem to suffer much from this issue at all.  Although it’s important to note that flaring can happen from time to time on any optical device when taking a photo near to a bright object, but it should not happen as frequent as it should like it dose on the iphone 5’s camera.

Apple seem to be doing the same thing as what they did over the iPhone 4’s antenna issue, that is first denying there is a problem and  admitting there was a problem and then offering a solution to the issue. Expect in the next few months either a product recall if it relates to the new Sapphire Crystal lens cover or a software update if the problem is software related.

 

 

Filed Under: Iphone XS and G8 news Tagged With: ,

Flaws have emerged in the iPhone 5

September 30, 2012 by

Courtesy of Mashable

The iPhone 5 was first launched just over a week ago. Flaws have emerged in the iPhone 5, these flaws range from these phones being bought new with scratches to purple flares appearing in photos that have been taken near to a bright light or the sun. Some users have reported that they have found light leakages coming out of the casing on the white version of the device. This is problem seems to be occurring between the display glass and the aluminium antenna. According to the website BGR, there is a small small crack on some new iPhone 5 units located just below the power button is causing the light leakage.

 

 

 

Users have also found even when the phone is shipped in perfect condition. It is not long until the first scratches emerge on the  black model, According to AllThingsD it seems to scratch more easily than the white model that is due to the fact that the iPhone 5’s case is made out of anodized black (coated) aluminium, which is why it is also lighter than its predecessors, the iPhone 4 and iPhone 4S. However the white version still does scratch more easily than the iPhone 4 and 4S that due to the material being softer than previously used materials. 

On the MacRumours forum, one user who has been affected by the iPhone 5 scratch gate issue makes a valid point by stating: “If I were selling this phone on eBay or to Amazon or some other third party place, they would ask for the condition of the phone. I would only be able to list it as used/good (even though it is brand new) and the buyer would therefore not give me full retail price right?

“So why then should anyone else expect me as the consumer/buyer to give Apple the full retail price of a phone that is only in good condition? This is the real crux of the matter… You should not expect a like-new product to look used.”

If your still interested in buying the iPhone 5, avoid the black version and pre check it in the shop for any flaws before buying it, otherwise it will mean an unnecessary journey back to the shop for an exchange.  

Apple are currently looking into all the problems that have been raised. Hopefully they will begin shortly to resolve these problems as quickly as possible. Lets hope for Apples sake the camera purple flaring issue is only a software issue. If it is a hardware issue that relates to the new sapphire crystal lens cover that they now use, they will have to have a product recall that will likely cost them millions and a lot of bad publicity.

 

Filed Under: Apple Tagged With: , , , , ,